Privacy Policy

Your Personal Information and Data Protection
Email if You Have Any Specific Questions

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Privacy of personal information and data is quite important here at robertterrell.com. I had to learn the hard way about what can happen when an internet user with minimal "e-streetsmarts" runs into a shark. I thought I knew how to operate, but some people are operating with different rules! Or none!

Your privacy and data protection are VERY important here.

Please read as much of this page as you need to, and email me with any questions or concerns you might have.

Our Commitment To Privacy at Robertterrell.com: 18 February 2008

Your privacy is important to us. To better protect your privacy I provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, I make it available on this special page and at every point where personally identifiable information may be requested.

The Information I Collect:

This notice applies to all information collected or submitted on the Robertterrell.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: The Way I Use Information:

I use the information you provide about yourself when placing an order only to complete that order. I do not share this information with outside parties except to the extent necessary to complete that order.

I use return email addresses to answer the email I receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with my website if you would like to receive my newsletter as well as updates on my new products (artwork, announcements, etc) and services. Information you submit on my website will not be used for this purpose unless you email us and request it.

I don't use use non-identifying or aggregate information that is shared with advertisers. Such information is used, for example, to tell an advertiser that X number of individuals visited a certain area on a website, or that Y number of men and Z number of women filled out a registration form, but I do not disclose anything that could be used to identify those individuals. If I ever use this type of information, I will get permission from you, first.

Finally, I never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

My Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, I have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information I collect online.

This is very important! Many people are still nervous about making online purchases. If proper procedures are followed, online purchases can be safe, and certainly very convenient.
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Credit Card Information Security

Your credit card information needs to be protected. That, in large part, is up to you. I am going to give a general discussion of data protection first, and then a specific discussion regarding Robertterrell.com. There are safeguards in place on the internet. First of all, when you have decided to make a purchase, you will most likely click on a shopping cart. When you arrive there, first of all, check the address field and make certain you see HTTPS. This means you are connected to a Secure Socket Layer, with encryption. I will not get technical here, I will say that there is a high level of coding of your credit card information (all your sensitive information). And the Secure Socket Layer means that oonly you and the computer you are communicating with are "talking." No other computers are listening in on the conversation. This is to prevent a hacker from using a "packet sniffer" program which can grab information off the internet. (Have you ever wondered how you get all the spam?) A packet sniffer grabs email addresses, and other information. If you send credit card information over a regular HTTP: address line, you are taking a huge risk. The packet sniffing hackers are looking for such information. DO NOT DO IT.

In addition to the HTTPS line, you also need to look at the status bar on the bottom of the browser. If you do not have it turned on, it is a good idea, especially if you make online purchases. Go to your Tools menu in IE, or the View menu in Firefox to turn it on. Then, when you are on a secure site, you will see a gold lockimage of gold security lock in the lower right corner, or left corner in some browsers. Click on this lock and you will be taken to a screen that gives you shopping cart security information.

These methods are similar to the ones that your bank uses to keep its information safe. If you are still nervous about online shopping, you need to asky yourself why you are not lying awake worrying about your money in your bank? They are sending money across electronic lines, in similar fashion. Hackers are trying to break into bank systems as well. But, if you are still somewhat nervous, you can use the credit card system I use on this website.

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My shopping cart is PayPal. If you have a PayPal account (easy, no hassle to set up, no obligations), then you do not have to send your credit card information over the internet each time you use the shopping cart. Your information is securely stored by PayPal. So you make your purchases and the payment is conducted through PayPal. No credit information is transmitted over the internet each time. Only when you first join PayPal. The PayPal shopping cart is still an HTTPS cart, though. You can still rest assured that your transaction is private. My Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, I never collect or maintain information at my website from those I actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that I collect online and maintain by logging onto PayPal for your credit information. They maintain secure HTTPS: connections. And, regarding Terrell Art Studio itself, I do not store any such information on this website. I use this procedure to better safeguard your information.

A hacker who successfully broke into the Robert Terrell artist website "server" would find images of artworks by Robert Terrell, and the text you read on the website. The worst a hacker could do would be to send out emails. And that is very unlikely because this website has more than one level of hacker protection. Few hackers would bother to break the codes to find only email addresses which can be found easily enough anyway. Spammers harvest emails with "spambots" - software robots that visit websites and gather emails. Webmasters like myself do all we can to slow them down, but robots in general are important because the search engines use them to read the changes made to a website. So the spammers have their own versions. There are ways to slow them down, but your own difficulties with spam show you that it's a constant battle.

The point is, no personal or financial information is stored on the Robert Terrell artist computer or my webhost servers. The text associated with art-links and email addresses is all that is saved. And none of that is sold or traded with any sort of advertisers.

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Using Secure Connections for Online Purchases

If you want to be sure you are on a secure website when ordering online...go to your View menu. In that menu you can access the "status" toolbar. It is one of the options there. The toolbar will appear at the bottom of your browser, on both IE and Firefox.

If you are on a secure website, you will see a gold lock like this: image of secure lock in the status bar.
Click on the lock and you will be taken to special window that gives you the secure site information. Also, if you will look at the website address field, you will notice that it reads https:// and the the name of the website. The "s" after http stands for "secure." That tells you it is a secure, encrypted site (information is encoded) site. The information being sent between your computer and the site (such as your credit card information) is highly encrypted and is what the banks use to make their transactions. If this is not secure enough for you to feel safe, then you may need to rethink how you do your banking. So, you will be safe sending credit card information on these connected lines.

But as I was reading on a PayPal, the shopping cart I provide here, will display the gold lock, on the bottom right hand side of IE and Firefox.

How To Contact Me

Should you have other questions or concerns about these privacy policies, please call me at [806] 224-6156 or email.

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My Other Art Websites
Art InfoSite ~ Practical info for artists. One Great Web ~ Design and Hosting. Small and medium sized websites. Terrell Lighting ~ My art lighting, design and consulting services.


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Email Robert with any questions about website privacy or security issues. We want to do everything we can to make you art selecting, purchasing and shipping experiences as safe, simple and straightforward as possible.